BCD Travel Receptionist in Atlanta, Georgia
Where willyourcareer take you? We're not just any travel management company. We help clients travel smart and achievemore.
Job Summary: The Receptionist is responsible for greeting walk-in visitors and handing incoming phone calls while projecting a favorable image of BCD Travel. Provides back up administrative duties.
Do you have experience... as a first impression ambassador, managing a multi-line phone system, and possess professional business and communication skills? Do you want to join one of Forbes top employers to work for? If you answered yes to these questions, this may be the opportunity you've been looking for.
We are seeking an experienced, professional receptionist for our Americas Headquarters office located in the Atlanta/Dunwoody area, specifically the iconic King Building within The Concourse office complex.
Job Specific Essential Duties & Responsibilities: Front Desk Duties * Greet all visitors cordially and professionally and assist them with meeting their party * Contact appropriate departments for visitors on a job interview. * Answer incoming calls courteously and professionally. * Understand and adhere to employee personal preferences for handling and transferring calls. Make every effort to be aware of daily guest and their location for proper transfer of calls. * Provide miscellaneous customer service and building information to guests. * Accept and distribute packages from delivery services. Back-Up Responsibilities * Maintain standard office supply inventory as required by office * Log items for office pick-up, requiring signature for pick-up * Sort mail by employee and place in employee mail box, as applicable * Sign-off for coffee service and soda drink deliveries. Call for servicing or supplies as needed * Maintain conference room scheduling * Issue parking and building key card for new employees and guests, as applicable * Maintains employee phone list and update when personnel changes * Assist with administrative duties and special projects as requested. General Responsibilities * Arrive in time to open reception area and turn on telephone system by designated arrival time. * Appropriately close the reception area and turn off phone system for night recording at designated time. * Maintain a personal professional appearance by dressing according to company dress code for receptionist. * Maintain reception area by cleaning and dusting as needed. Move boxes and papers out of public view; keep area free of clutter to maintain a professional environment. * Assumes and performs other duties and responsibilities not specifically outlined herein, as requested. Other This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.
Essential Job Functions: * Must be able to work under the stress of and meet deadlines * Must be able to concentrate and perform accurately while meeting applicable productivity measures * Must be able to change productively and to handle other tasks as assigned
Education/Knowledge/Experience: Essential * High School degree or equivalent * Professional manner and appearance * Effective oral communication skills * Ability to type 30 words per minute * Basic Word, Excel and Outlook skills * Ability to consistently arrive to work at designated time * Ability to work well with others, including administrative team Preferred * Experience working with a multi-line Italic (Ctrl+I)phone system; OpenScape Concierge software a plus! * Bi-linual a plus
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled